BIINGUAL Healthcare Member Services Representative - Remote | WFH Job at Get It - Executive, Denver, CO

K1BwMmtyM21GM012V2g4ZlhpanFnYVpVZEE9PQ==
  • Get It - Executive
  • Denver, CO

Job Description

Make a Difference in Healthcare!
Are you a bilingual (English/Spanish) customer service professional with a passion for helping others? Join a dedicated team that supports healthcare members by providing outstanding service and assistance—all while working from the comfort of your home!

About the Role
As a Bilingual Healthcare Member Services Representative, you'll be the first point of contact for Spanish- and English-speaking members, helping them navigate their healthcare benefits, resolve inquiries, and ensure a seamless experience. You'll use the latest technology to assist members efficiently while maintaining a compassionate approach.

What You'll Do
✅ Answer a high volume of inbound calls and provide top-notch customer service.
✅ Assist members with benefit questions, ID cards, eligibility, billing inquiries, and payment processing.
✅ Perform data entry and update patient profiles/demographics.
✅ Ensure compliance and accuracy by documenting interactions using dual screens and modern systems.

Schedule & Training
Start Date: April 14
Training: 12 weeks | Monday-Friday | Schedule may fluctuate between 8 AM - 4:30 PM MST and 11:30 AM - 8 PM MST.
⏰ Post-Training Schedule: Must be available to work weekends. Shifts vary between 7 AM - 9:30 PM MST (Monday-Sunday), with two days off during the week.

What We're Looking For
6+ months of call center experience (or 2+ years of customer service experience).
Fluent in English and Spanish (bilingual assessment required).
Comfortable working flexible hours, including weekends.
Healthcare experience is a plus but not required.

Next Steps
If this sounds like the perfect fit, take the required bilingual assessment to move forward!

Join a team that values your skills, supports your career growth, and makes a meaningful impact in healthcare every day!
Employment Type: Full-Time
Salary: $ 22.00 Per Hour

Job Tags

Hourly pay, Full time, Remote work, Work from home, Flexible hours, Shift work, Sunday, 2 days per week, Monday to Friday,

Similar Jobs

Mestek Machinery, Inc

Mid Level Electrical Engineer Job at Mestek Machinery, Inc

Job Description In a global market, design, develop, and manage projects to completion, on time and within budget, ranging from small...  ...have the ability to create master plans, automation strategy, software configuration, and trouble shoot complex issues that arise.... 

Beth Israel Lahey Health

Radiologist- Abdominal Section Job at Beth Israel Lahey Health

 ...said residency.+ Current Stale Medical Practitioner License.+ Current Drug Enforcement Agency (DEA) and Department of Public Safety (DPS) registration, for prescription writing.**As a health care organization, we have a responsibility to do everything in our power to... 

Overhead Door Company of Mason City

Build Your Future with Us: Chief Financial Officer Opportunity Job at Overhead Door Company of Mason City

 ...ensuring financial stability.~Contract Management & Project Accounting: Overseeing project costing, billing, and financial reporting,...  ...~Team Leadership: Mentoring and developing a high-performing finance team.~Strategic Partnerships: Collaborating with executive... 

Bayer

Crop Science Business Partner, Compliance Job at Bayer

 ...a real difference, there's only one choice.****Crop Science Business Partner, Compliance****YOUR TASKS AND RESPONSIBILITIES**The primary...  ...If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage... 

Ensempra Inc

Part Time Home Cleaner Job at Ensempra Inc

 ...opportunities for learning and career advancement. The House Cleaner will be responsible for the efficient and proper cleaning and organization of private homes. No experience or training needed, but is preferred. Approximately 16-30 hours per week. Fuel stipend provided...